Refund and Returns Policy
Refund and Returns Policy for Gemmajestyy
At Gemmajestyy, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and returns policy below:
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Eligibility for Returns: Items can be returned within 30 days of receipt for a full refund or exchange, provided they are unused, in their original packaging, and accompanied by a receipt.
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Return Process: To initiate a return, please contact us at info@gemmajestyy.com with your order number and reason for the return. We will provide you with instructions on how to send your item back.
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Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.
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Exchanges: If you would like to exchange an item for a different size or color, please contact us to discuss availability and initiate the exchange process.
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Shipping Costs: Customers are responsible for return shipping costs unless the item was received damaged or defective.
For further details, please visit our website: gemmajestyy.com.
